How to

Nationwide Change of address

Everything you need to know about notifying a change of address with Nationwide
Lindani
2 mins

Nationwide Change of Address

It is important to make sure that Nationwide has your most up-to-date information to ensure that any correspondence is sent to your new address. Sensitive information is included in most correspondence from Nationwide and could make you vulnerable to identity fraud if it is being sent to your old address. This guide will cover everything you need to know about notifying a change of address with Nationwide. While you’re here, have a look at other service providers you can notify of your new address using the Moveinout Change of Address service, from Banks to dentists, doctors and many more.

This guide will cover the following:

How do I update my details with Nationwide?

You can change your address with Nationwide by logging in to your Internet banking. If you are not already registered for online banking, you can register for online banking, it should take about 5 mins to register. If you need to notify multiple banks or other organisations, the fastest way to notify them is using the Moveinout Change of Address Service. You can notify multiple organisations from a single platform.

Where can I update Nationwide of my address change?

Update Nationwide using the Moveinout change of address notification service.
You will need the following to update Nationwide of your new address using the Moveinout service.

  • Full name
  • Date of birth
  • Phone number
  • Email address
  • New and old address
  • The effective date of your new address

To notify all your service providers, such as doctors, dentists, gyms, premium bonds and much more, from a single platform. Get started by letting us know your old address here.

Update Nationwide of your address using the mobile banking app
If you haven't registered for the Nationwide Banking app, you can download the app on Google Play Store if you're using an Android, or the App Store if you're using an iPhone.
You can watch a demo on how to download the app on Android here
You can watch a demo on how to download the app on the iOS here

To update your address using the mobile app, you can do so by:

  1. Opening and logging in to the Nationwide mobile banking app
  2. In the menu, select Details & Settings
  3. Choose Your Details
  4. Tap View or change your address

Update Nationwide of your address over the phone
If you prefer to call and speak to someone, you can call Nationwide on 03457 30 20 11 to change your address by phone.
Lines are open Monday to Sunday between 8 am to 6 pm. Closed on Sundays and bank holidays

Update Nationwide of your address in branch
To update your address in a branch, you must take a valid ID such as a passport or driving license. Find your nearest branch.

Update Nationwide of your address by post
To update your address by post, you will need to download, complete and post the Nationwide change of address form. You will need to provide the following information.

  • Full name
  • Date of birth
  • Phone number
  • Email address
  • New and old address
  • Account number and sort code
  • The effective date of your new address
  • Your signature

You can send the completed form to:
Nationwide Building Society
Swindon
SN38 1NW

When do I need to notify Nationwide of my new address?

Ideally, as soon as you have a move-in date. Some banks can take up to 7 working days to process a change of address depending on your method of notification.

Who can notify my Nationwide of my new address?

  • You will need to contact the bank yourself to change your address
  • For some banks, if you have a joint account, each member will have to notify the bank separately
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